fReQUeNtlY
ASked QUestionS
Everything You Need to Know Before Your Mama Lama Day From childcare and cleaning to booking, activities and additional services, we answer the questions families ask most. Clear details, simple expectations and no surprises before your visit.
Mama Lama provides in-home support for moms with children ages 0–7 in the Cleveland area. A visit brings childcare and practical help around the home together, so you can get support with more than one part of your day at once.
Whether we can serve your family depends on your address and the date you request. When you contact us, share your ZIP code and your children’s ages so the team can review your request and confirm that your location is within the service area.
A babysitter spends time caring for your child at home, while a cleaner focuses on household priorities you have discussed with the team. Childcare may include play, reading or creative activities, guided by your child’s interests and the instructions you share with us.
Home tasks may include tidying, laundry, dusting, floors, kitchen or bathroom touch-ups, or help with a selected area such as toys or a child’s room. The exact plan depends on your package, your priorities and the time available. Please share your child’s routines and any helpful instructions in advance.
If you hope to leave the home during the visit, discuss the handoff, your contact details and your instructions with Mama Lama beforehand so everyone understands the plan.
The current visit packages are:
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Mom’s Reset: 3 hours · $249
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Mom’s Relief: 5 hours · $399
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Mom’s Full Reset: 8 hours · $599
Optional children’s activities include craft time ($25), Play-Doh time ($20), craft and Play-Doh together ($35), and seasonal crafts (from $25). Household add-ons include inside-fridge cleaning ($45), inside-oven cleaning ($45), inside kitchen cabinets (from $50), an extra bathroom ($30), an extra bedroom ($20), changing bed linens ($15 per bed), and an extra laundry load ($25).
Heavy pet hair starts at $30, heavy cleaning starts at $50, and additional team time is listed at $85 per hour. Add-ons are optional extras to a selected package, not standalone visits. Starting prices and the final scope should be confirmed with Mama Lama before you book.
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A babysitter spends time caring for your child at home, while a cleaner focuses on household priorities you have discussed with the team. Childcare may include play, reading or creative activities, guided by your child’s interests and the instructions you share with us.
Home tasks may include tidying, laundry, dusting, floors, kitchen or bathroom touch-ups, or help with a selected area such as toys or a child’s room. The exact plan depends on your package, your priorities and the time available. Please share your child’s routines and any helpful instructions in advance.
If you hope to leave the home during the visit, discuss the handoff, your contact details and your instructions with Mama Lama beforehand so everyone understands the plan.
A babysitter spends time caring for your child at home, while a cleaner focuses on household priorities you have discussed with the team. Childcare may include play, reading or creative activities, guided by your child’s interests and the instructions you share with us.
Home tasks may include tidying, laundry, dusting, floors, kitchen or bathroom touch-ups, or help with a selected area such as toys or a child’s room. The exact plan depends on your package, your priorities and the time available. Please share your child’s routines and any helpful instructions in advance.
If you hope to leave the home during the visit, discuss the handoff, your contact details and your instructions with Mama Lama beforehand so everyone understands the plan.
A babysitter spends time caring for your child at home, while a cleaner focuses on household priorities you have discussed with the team. Childcare may include play, reading or creative activities, guided by your child’s interests and the instructions you share with us.
Home tasks may include tidying, laundry, dusting, floors, kitchen or bathroom touch-ups, or help with a selected area such as toys or a child’s room. The exact plan depends on your package, your priorities and the time available. Please share your child’s routines and any helpful instructions in advance.
If you hope to leave the home during the visit, discuss the handoff, your contact details and your instructions with Mama Lama beforehand so everyone understands the plan.
A babysitter spends time caring for your child at home, while a cleaner focuses on household priorities you have discussed with the team. Childcare may include play, reading or creative activities, guided by your child’s interests and the instructions you share with us.
Home tasks may include tidying, laundry, dusting, floors, kitchen or bathroom touch-ups, or help with a selected area such as toys or a child’s room. The exact plan depends on your package, your priorities and the time available. Please share your child’s routines and any helpful instructions in advance.
If you hope to leave the home during the visit, discuss the handoff, your contact details and your instructions with Mama Lama beforehand so everyone understands the plan.
We support children across a range of ages, from little ones who need gentle supervision and playtime to older children who enjoy reading, crafts, creative activities and independent play. During booking, please share each child’s age, routine, preferences and any important information so we can plan the visit properly. If your child has specific care needs, we will discuss them with you before confirming the service.
Yes, this is exactly what makes Mama Lama different. We come with two helpers: one supports your home while the other spends time with your children, so you do not have to choose between a tidy house and a calmer day with the kids.
Absolutely. You can combine childcare, home help, cleaning and organization in one visit. You can also tell us what matters most that day, whether it is the kitchen, laundry, toys, the children’s room or simply having someone keep the kids engaged while you rest.
When booking, please choose the cleaning level that best reflects the actual condition of your home: M, L or XL. If the condition or amount of work is significantly greater than the selected level, an additional charge may apply according to the published pricing. If possible, we will discuss the difference with you before additional work begins.
Kids’ activities can be added to your visit, including Craft Time, Play-Doh Time and seasonal activities. We bring the necessary materials, spend creative time with your child and clean up after the activity. One complimentary activity is included with every Mom’s Full Reset 8-hour package.
Mama Lama currently serves families in the Cleveland, Ohio area. During the booking process, please provide your address so we can confirm that your location is within our service area. Availability may depend on the date, travel time and team schedule.
Please contact us as soon as possible if you need to change or cancel your visit. We will do our best to help you reschedule, subject to availability, and any applicable cancellation or late-change terms will be shown before confirmation. The sooner you let us know, the more likely we are to offer the time slot to another family.
During the initial launch, you may be able to submit a request without immediate payment while Mama Lama is testing the service and confirming the booking process. After you submit your details, we review your request, check availability and contact you by email with the next steps. Online payment and recurring subscriptions may be added in a future version of the service.
