Client Service Agreement

This Client Service Agreement (“Agreement”) is between Mama Lama LLC (“Mama Lama”) and the adult customer identified in the booking or intake form (“Client”). It applies to the specific services confirmed for the Client at the service address.

The Client confirms that the information submitted to Mama Lama is accurate and that the Client is a parent or legal guardian, or is authorized to provide the information and permissions below.​

• Client name

• Service address

• Email / phone

• Child name(s) and age(s)

• Allergies / dietary restrictions

• Medical or safety information relevant to service

• Emergency contact and phone

• Priority list / special instructions

The Client grants permission for the agreed childcare activities, including play, reading, age-appropriate crafts, Play-Doh, and outdoor play only where the Client has expressly authorized it and the team determines it is safe. The Client understands that the team may decline a task or activity that is unsafe, outside scope, or inconsistent with the disclosed information.

If an urgent situation occurs, Mama Lama may contact the Client and emergency contact and seek emergency assistance. The Client authorizes reasonable emergency measures consistent with applicable law and the child’s disclosed information. The Client remains responsible for providing accurate emergency contacts and relevant instructions.

The Client will provide safe access and disclose hazards, pets, alarms, restricted areas, weapons, illness, and other conditions that may affect the service. Mama Lama may stop service and leave if the environment presents a reasonable safety concern.

The package, add-ons, estimated or confirmed price, payment status, and cancellation terms are stated in the booking confirmation and Booking & Payments. This Agreement does not create a subscription unless the Client separately accepts recurring-payment terms.

The Client may choose whether Mama Lama may use photographs or videos that include the Client, child, child’s artwork, or service results for the website, social media, portfolio, or marketing. This permission is optional and is not required to purchase Services.

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☐  YES, I grant Mama Lama a non-exclusive, royalty-free license to use the approved images/videos for the purposes described above. I understand that I may withdraw future permission by contacting mama.lama.cle@gmail.com, but withdrawal does not require removal of materials already lawfully published or distributed.

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☐  NO, I do not grant permission for photo or video use.

The Client’s electronic checkbox, typed name, electronic signature, or other affirmative act linked to this Agreement constitutes acceptance to the extent permitted by Florida law. Florida Statutes section 668.004 provides that an electronic signature may have the same force and effect as a written signature unless otherwise provided by law.

• I have reviewed the selected services and disclosed material information relevant to safety.

• I understand that childcare is not medical care, therapy, transportation, or overnight care unless separately confirmed in writing.

• I understand that the final scope and price may change if the actual conditions materially differ from the information provided.

• I have received or can access the Terms of Service, Booking & Payments, Privacy Policy, and Disclaimer.

• Client name

• Signature / electronic acceptance

• Date

• Mama Lama representative